Privacy Policy

  • Information
  • How We Use Your Information
  • Sharing Your Information
  • Data Storage and Security
  • User Rights & Access
  • Cookies and Tracking
  • Payment & Refund Policy
  • Contact Us

Information

We may collect the following types of personal information:

a. Personal Identifiable Information (PII)

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Parent/guardian details (if applicable)

  • Billing and payment information

b. Account & Course Information

  • Usernames and passwords

  • Course progress and completion data

  • Test performance and analytics

  • Teacher interactions and support history

c. Technical & Usage Data

  • Device type, browser, and IP address

  • Pages visited, time spent on pages

  • Cookies and tracking pixels (see Section 6)

How We Use Your Information

We use the collected information to:

  • Deliver SAT preparation courses and personalized learning experiences

  • Process payments and manage subscriptions

  • Provide academic progress reports and performance analytics

  • Improve platform features, usability, and customer support

  • Comply with legal obligations and applicable laws

Sharing Your Information

We do not sell or rent your personal information. However, we may share information with:

  • Payment gateways and processing partners (e.g., Stripe, PayTabs)

  • Analytics platforms (e.g., Google Analytics, Meta Pixel) to improve user experience

  • Third-party instructors under confidentiality agreements

  • Government authorities if required by law or regulation

Data Storage and Security

We store your information on secure, encrypted servers hosted in the UAE or with GDPR-compliant cloud providers. We take reasonable steps to:

  • Protect data from unauthorized access or disclosure

  • Regularly review our cybersecurity protocols

  • Restrict access to personal data to authorized personnel only

User Rights & Access

You have the right to:

  • Access and review your personal data

  • Request correction or deletion of inaccurate data

  • Withdraw consent for marketing communications

  • Close your account by contacting us at support@satisfactory.ae

Cookies and Tracking

Our website uses cookies and tracking technologies to:

  • Understand user behavior and improve the platform

  • Remember your login sessions

  • Analyze traffic and marketing performance

You can manage cookie settings in your browser preferences.

Payment & Refund Policy

  • Payments made on our platform are processed securely through authorized payment partners.

  • Once a course has been initiated (even partially), no refund will be provided.

  • We encourage users to book a free demo session and clarify course expectations before subscribing.

Contact Us

  • For questions about this policy or your data:

    SATisfactoryLearning LLP, Office #196, Reliable Gardenia, E-City Phase 2, Bangalore – India
    Email: learn@satisfactory.ae